Monday, September 15, 2008

Apple doesn't like it's iPhone customers (tx to Mobistar)

I'm not really the whining type of guy, but the hypocrit way in which Apple treats it's iPhone customers in Belgium totally pisses me off.

About TWO MONTHS ago I ordered an iPhone at my regular Apple dealer. You know, the guys where I've bought like 4 or 5 macs and loads of accessories with. Untill now I heard nothing from them.
On the other side, I could go into a Mobistar shop and order an iPhone. If I tell them I'll take a subscription with them, I can have the phone in ONE WEEK.

What do I learn:
1. Apple doesn't give a damn about it's customers.
2. Apple takes a piss at it's official dealers.
3. Mobistar must have a great negotiation skills training in the house ...
4. But all of this is generating a lot of negative energy towards Mobistar

Hey guys at Apple, there are limits to the amount of goodwill a great products creates. Give your customers a break and serve them on a fair first-come-first-serve basis.

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2 comments:

nick said...

And you can't cancel the order you've made and go to mobistar?

Bert Van Wassenhove said...

I guess I could, but my Apple dealer has is just around the corner, has my invoicing details, they have a loyalty programme, etc.

And it's more the idea that Apple sell's out it's customers to Mobistar that bothers me (as an Apple fan).